Technical Customer Service - PT Blackwoods Indonesia


Technical Customer Service  - PT Blackwoods Indonesia


You will be responsible for provide customer support by responding to customer service inquiries and requests and liaising with the Australian business to facilitate product alternative from within the organization.


Diploma/Bachelor degree, preferably in an Engineering or related field; workshop experience is a plus to ensure comprehensive understanding of maintenance & repair operations on mining, oil & gas facilities or similar type of plant/equipment operations.
Minimum  2 – 3 years’ experience in a Mining, Oil & Gas, Service and Supplier Company at in the same role or relevant
A good understanding of a wide variety of repair, maintenance and safety products and related workplace equipment is essential.
Customer focus and strong motivation to support customer
Self-starter, motivated, team focused and results driven
Strong presentation, project management and time management skills
Demonstrated respect, ethics and reputation as key values
Outstanding verbal and written communication skills
High level of computer literacy (MS Outlook, Excel and Word)
Exceptional interpersonal skills
Strong technical skills: able to present technical concepts; provide customer with hands-on technique our products

Please note that this role is a under minimum supervisory position & will provide high level technical advisor of the whole customer enquiries. As such, we require someone with a very solid track record of commerciality.

If you can meet our requirements and have the commitment to grow with us, please send your detailed CV in English with a recent photograph, your expected salary before October 22, 2013 and clearly indicate the position to:
PT Sarana Prima Optima
Jl. AMD Kariangau No.42 RT.068 Km.5,5
Kel. BatuAmpar, Balikpapan 76124

Company Overview

PT Blackwoods Indonesia is a Leading Supplier of Industrial Maintenance and Repair Products including Tools, Safety Equipment, Welding and Engineered Products. Our Balikpapan operation is targeting the Mining, Oil & Gas within Kalimantan specifically and Indonesia more generally.

Factory Manager
Technical Customer Service - PT Blackwoods Indonesia | aries adsid | 5


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